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  #1  
Old 04-02-2020, 08:22 AM
teggenberger teggenberger is offline
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logging to file - 'Access Denied'

I'm getting an 'Access Denied' pop-up whenever i start a new session.

I have all my 'log' paths setup to a folder on Microsoft OneDrive.

Is there a compatibility issue with OneDrive?

The 'logging' will still work but i have to click thru two extra pop-up windows each time i start a session.

Is there a fix for this? Thanks.
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  #2  
Old 04-02-2020, 08:59 AM
bgagnon bgagnon is offline
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Hi teggenberger,

What version of SecureCRT?

On what OS?

What permissions do you have to the logging location?

Please post all dialogs (redacting anything deemed sensitive).
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  #3  
Old 04-02-2020, 03:00 PM
teggenberger teggenberger is offline
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It's version: 8.7.0 and i'm using Windows10.
My employer has us setup on Office 365 and am logging to my OneDrive (if that matters).
I have full permissions to my OneDrive, however i do have to be logged-in to Office365 for it to stay in-sync.
I attached a screen-shot.
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File Type: png 2020-04-02_15-58-58.png (8.3 KB, 21 views)

Last edited by jdev; 04-02-2020 at 03:02 PM. Reason: Embed graphics for easier viewing
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  #4  
Old 04-02-2020, 03:05 PM
bgagnon bgagnon is offline
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Hi teggenberger,

You previously posted:
Quote:
The 'logging' will still work but i have to click thru two extra pop-up windows each time i start a session.
I need to know what the two extra pop-up windows are. Can you post them?

So you get the access denied message. You "OK" it, then what?

And does the actual log filename and location match to what is on the access denied dialog?
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--Brenda

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support@vandyke.com
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  #5  
Old 04-06-2020, 02:14 PM
teggenberger teggenberger is offline
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Hi,
The 2nd pop-up is the familiar windows file explorer (enclosed) asking what filename/location to use.
I can just click 'Save' and then the session starts (and the logging works too).
Yes, it's the same filename/location as in the first pop-up.
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File Type: png 2020-04-06_15-10-29.png (55.1 KB, 22 views)
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  #6  
Old 04-06-2020, 02:16 PM
teggenberger teggenberger is offline
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I think i found my problem, my username used in my path is different than what i used to use at my remote office.
Feel free to remove this post.
Thanks.
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  #7  
Old 04-06-2020, 02:22 PM
bgagnon bgagnon is offline
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Hi teggenberger,

Thanks for posting an update. I am glad to hear you found the issue.
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--Brenda

VanDyke Software
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support@vandyke.com
(505) 332-5730
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  #8  
Old 04-07-2020, 04:28 PM
teggenberger teggenberger is offline
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Actually, i'm still having the issue.
I changed the path to be just - C:\file.log and it still show the access-denied pop-up (weird,annoying).
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  #9  
Old 04-08-2020, 07:10 AM
bgagnon bgagnon is offline
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Hi teggenberger,

Do you have write permissions to C:\?
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