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  #1  
Old 06-29-2011, 05:04 PM
RonJohn RonJohn is offline
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Join Date: Jun 2011
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SecureCRT remembers password even though I tell it not to

Hi,

SecureCRT v6.5 in ssh2 mode on Win XP.

When logging into the host, the dialog box that pops up asking for username and password also has a checkbox to "remember password". I uncheck it but SCRT still remembers the password.

How can I make it unremember?

Thanks,
Ron
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  #2  
Old 06-29-2011, 05:14 PM
bgagnon bgagnon is offline
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Join Date: Oct 2008
Posts: 4,015
Hi Ron,

So Save Password is enabled and it's prompting you for password?

That does not sound quite right. In SecureCRT, you can clear a saved password from a session by selecting Password in the Authentication grouping (Session Options / Connection / SSH2), then choose Properties... and disable Store password in the Password Properties dialog.

If you still see the aforementioned behavior, please provide Trace Options output per the instructions below.

It's often useful to see "trace options" output which provides debugging information that may help us better understand the problem that you're experiencing.

To enable trace options output:
  • First, open SecureCRT's main "File" pull-down menu and select "Trace Options". If you open the "File" pull down menu again you should see a checkmark next to "Trace Options", indicating that troubleshooting output is now enabled.
  • Next, connect to the remote machine. With trace options enabled, you will notice debugging information displayed in the terminal window that isn't normally there by default when SecureCRT is attempting to establish a connection, and at certain times throughout the lifetime of the connection.
  • Once the problem occurs, please right-click inside the terminal window and choose "Select All", then right-click again and choose "Copy" to transfer the information to the Windows clipboard.
  • Finally, open a text editor like 'Notepad', paste the information from the Windows clipboard into the editor program, and save it as a text file.
Since trace options can contain sensitive information, feel free to send it as an attachment via e-mail to support@vandyke.com. Please reference "Attn Brenda - Forum Thread #8390" in the subject line.
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--Brenda

VanDyke Software
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support@vandyke.com
(505) 332-5730
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  #3  
Old 06-29-2011, 07:06 PM
RonJohn RonJohn is offline
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Join Date: Jun 2011
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Quote:
Originally Posted by bgagnon
Hi Ron,

So Save Password is enabled and it's prompting you for password?

That does not sound quite right.
That's what I thought...

Quote:
In SecureCRT, you can clear a saved password from a session by selecting Password in the Authentication grouping (Session Options / Connection / SSH2), then choose Properties... and disable Store password in the Password Properties dialog.
That worked. Thank you.
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  #4  
Old 06-30-2011, 09:39 AM
bgagnon bgagnon is offline
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Join Date: Oct 2008
Posts: 4,015
Hi Ron,

Great, thanks for posting the feedback here.
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Thanks,
--Brenda

VanDyke Software
Technical Support
support@vandyke.com
(505) 332-5730
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