Generating a Trace Options Debug Log in SecureCRT
If you are experiencing a problem getting connected to a remote host using either Telnet or SSH protocols, VanDyke Technical Support staff may ask you to provide a trace options debug log showing the underlying protocol-level negotiation that is occurring.
This article explains how to enable trace options debug output to appear within the terminal window, and generate a log file that you can provide to your support representative by email for further troubleshooting and analysis.
Watch the video on our YouTube channel: Trace Options Debug Logging in SecureCRT
If you don't have access to YouTube, the steps are provided below.
Because a trace options debug log can contain sensitive information, please do not post trace options debug information to these forums. Instead, please provide trace options debug logs via email as instructed by VanDyke Software technical support staff.
YouTube Channel: https://www.youtube.com/vandykesoftware
|debug , faq , howto , log , securecrt , troubleshooting|