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Old 12-26-2008, 03:27 PM
dhatch dhatch is offline
Registered User
Join Date: Dec 2008
Posts: 1
I need help in fixing this error in my eventlog.

I am seeing this error message in our server's security event log file.
Could you direct me to fixing this.
We are running VShell 2.3 on a Windows 2003 domain controller.

Alert Delay: 00:00:02
Logon Failure:
Reason: The user has not been granted the requested logon type at this machine
User Name: (Domain User Account Name)
Domain: (Domain Name)
Logon Type: 2
Logon Process: VShell
Authentication Package: vdspka10
Workstation Name: (Server Name)
Caller User Name: (Server Name)$
Caller Domain: (Domain Name)
Caller Logon ID: (0x0,0x3E7)
Caller Process ID: 1784
Transited Services: -
Source Network Address: -
Source Port: -
Policy Name: System_Failed_Access_Status
Rule Name: Unauthorized_Access

The file transfer is working just fine but we get these false errors.


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Old 12-27-2008, 09:28 AM
kbarnette kbarnette is offline
VanDyke Technical Support
Join Date: Aug 2007
Posts: 585
Hi dhatch,

It would be helpful to see a debug log from VShell of the connection attempt that is producing these errors to get a better idea of what is happening.

Does this error occur with all connections to VShell, or just with one specific user?

Could you enable 'Debug' in the 'Logging' category of the VShell Control Panel, reproduce the error you have described in the Windows event log, and send me the resulting VShell debug log?
Since a debug VShell log could contain sensitive information, feel free to send the log as an attachment to support@vandyke.com with the subject of your e-mail set to 'Attn: Kevin Forum Thread 3368'.
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