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  #1  
Old 06-14-2006, 08:30 PM
Iggz Iggz is offline
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not working after upgrade

I upgraded from securefx 3 to 3.1 and wasn't able to get a connection to the site i was able to previously. I have an error message that says "Control connection could not be established (11004)." and after many attempts i get a popup box stating that it couldn't access the ftp but "The requested name is valid and was found in the database, but does not have the correct associated data being resolved for."

I uninstalled 3.1 and went back to 3.0 2/06 build and am still having the problem. Any help would be greatly appreciated.
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Old 06-15-2006, 11:48 AM
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tnygren tnygren is offline
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Hi Iggzs,

The error "Control connection could not be established (11004)" means that the IP address for the hostname specified in the session could not be found.

Often this means that the DNS server knows that the host exists but cannot reach it directly or resolve its IP address.

Is a DNS server being used on the network?

If the IP address of the FTP server is used instead of the host name, does the connection succeed?
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Teresa

Teresa Nygren
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