Welcome to the VanDyke Software Forums

Join the discussion today!


Go Back   VanDyke Software Forums > General

Notices

Reply
 
Thread Tools Display Modes
  #1  
Old 04-01-2019, 03:49 PM
Brian Stark Brian Stark is offline
Registered User
 
Join Date: Jun 2015
Posts: 5
Losing log data on power fail

I am using SecureCRT to test an intermittent power fail issue. When the power is lost, the serial connection is lost (expected). I am seeing the signature of an NMI driver on the screen, but it isn't showing up in my log file. I am guessing that the missing serial output is getting lost in a buffer. Is there a way to flush serial data to the log file when the serial connection is lost?

Brian
Reply With Quote
  #2  
Old 04-01-2019, 03:58 PM
bgagnon bgagnon is offline
VanDyke Technical Support
 
Join Date: Oct 2008
Posts: 4,636
Hi Brian,

What version of SecureCRT are you using?

How did you configure logging?

Please attach a screenshot that shows the data you hope to include in the log file. If unable to attach a screenshot (due to moderation), just post the above answers and the next time you should be able to include a screenshot.
__________________
Thanks,
--Brenda

VanDyke Software
Technical Support
support@vandyke.com
(505) 332-5730
Reply With Quote
  #3  
Old 04-01-2019, 05:16 PM
Brian Stark Brian Stark is offline
Registered User
 
Join Date: Jun 2015
Posts: 5
Hi Brenda,

Thanks for the reply, it is an old version I am running 7.2.2. I start "log upon connection" and "Append to file". "Raw log" is left unchecked.

Sorry I couldn't attach and image.

Brian
Reply With Quote
  #4  
Old 04-02-2019, 07:04 AM
bgagnon bgagnon is offline
VanDyke Technical Support
 
Join Date: Oct 2008
Posts: 4,636
Hi Brian,

You should be able to now. (Or did you mean you can't because the screenshot has sensitive data?)

If you can't post it here (for either reason), send it as an attachment to email to support@vandyke.com and reference "Attn Brenda - Forum Thread #13477" in the subject line.
__________________
Thanks,
--Brenda

VanDyke Software
Technical Support
support@vandyke.com
(505) 332-5730
Reply With Quote
  #5  
Old 04-02-2019, 11:34 AM
Brian Stark Brian Stark is offline
Registered User
 
Join Date: Jun 2015
Posts: 5
Brenda,

I didn't have access to attach files before.

Thanks,

Brian
Attached Files
File Type: pdf secureCRTPost.pdf (219.1 KB, 1069 views)
Reply With Quote
  #6  
Old 04-02-2019, 11:45 AM
bgagnon bgagnon is offline
VanDyke Technical Support
 
Join Date: Oct 2008
Posts: 4,636
Hi Brian,

This showed what you are capturing in the log.

What I'm looking for is:
Quote:
Please attach a screenshot that shows the data you hope to include in the log file.
I need that within context of where you are in the actual data that is getting captured.
__________________
Thanks,
--Brenda

VanDyke Software
Technical Support
support@vandyke.com
(505) 332-5730
Reply With Quote
Reply

Tags
logfile , lost connection , serial

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -6. The time now is 10:58 AM.