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Old 04-24-2019, 09:52 AM
bgagnon bgagnon is offline
VanDyke Technical Support
Join Date: Oct 2008
Posts: 4,548
Hi peng19832,

I responded to the email you sent to support.

I noticed since then that you do get authenticated in your SecureCRT connection.

It's when SecureCRT sends the shell request, that SecureCRT receives the TCP/IP close:

[LOCAL] : SEND[0]: shell request
SecureCRT - Version 8.5.3 (x64 build 1867)
[LOCAL] : RECV: TCP/IP close

I think you will need to see if you can get the remote server admins to analyze the server debug logs and tell you what the issue is.

VanDyke Software
Technical Support
(505) 332-5730
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