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Old 04-24-2019, 09:52 AM
bgagnon bgagnon is offline
VanDyke Technical Support
 
Join Date: Oct 2008
Posts: 4,548
Hi peng19832,

I responded to the email you sent to support.

I noticed since then that you do get authenticated in your SecureCRT connection.

It's when SecureCRT sends the shell request, that SecureCRT receives the TCP/IP close:

[LOCAL] : SEND[0]: shell request
SecureCRT - Version 8.5.3 (x64 build 1867)
[LOCAL] : RECV: TCP/IP close

I think you will need to see if you can get the remote server admins to analyze the server debug logs and tell you what the issue is.
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--Brenda

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