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Old 05-08-2015, 09:33 AM
bgagnon bgagnon is offline
VanDyke Technical Support
Join Date: Oct 2008
Posts: 4,636
Hello Mario,

I think it's time we saw those screenshots that failed to post.

Could you attach those to an email sent to Please also reference "Attn Brenda - Forum Thread 11965" in the subject line.

Please include your SecureCRT serial number so if we find the solution is in some intermediate version between what you were using and current version we can determine what version your license is actually eligible to be used with.

I have some other suggestions to capture troubleshooting info, but I will wait to receive your email.

VanDyke Software
Technical Support
(505) 332-5730
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