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Old 07-13-2016, 09:25 AM
bgagnon bgagnon is offline
VanDyke Technical Support
Join Date: Oct 2008
Posts: 4,635
Hi ashi,

Please attach screenshots of both errors so I can see the actual full error messages. Since your account is moderated, you might need to make one more post before you can attach anything, so please address the question below.

i am new to python and same question is answered on the posts and somehow i am not able to understand.
Where (at what URL) did you find answers to this same question?

Or you can send email to with the requested info. If so, please reference "Attn Brenda - Forum Thread #12405" in the subject line.

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