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Old 04-27-2021, 11:46 AM
cboyack cboyack is offline
VanDyke Technical Support
Join Date: Apr 2020
Location: Albuquerque, NM
Posts: 132
Hi shalom,

We have often seen that this issue is caused, not by SecureCRT, but rather, by a firewall, switch, router, etc. between you and the remote system. It may also be a local program that isn't even allowing outbound connections from SecureCRT.

In order to have a better idea as to what exactly SecureCRT is seeing, you might want to enable Trace Options (File > Trace Options) prior to attempting to connect to the remote system via SecureCRT.

What information do you see in the Trace Options log regarding this connection issue?

How does it compare to verbose log output from your successful connections?

This post might also offer some additional insight into the issue you're seeing.

If you do share any of that information here on the forums, please mask any sensitive data.

VanDyke Software
Technical Support
(505) 332-5730
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