View Single Post
  #4  
Old 12-12-2011, 03:32 PM
davefrag davefrag is offline
Registered User
 
Join Date: Dec 2011
Posts: 4
Todd -

There is both a .pub file containing three ssh keys and an authroized_keys file. Both are in the ~/.vshell/publickey/ directory. I believe that our client provided both, but I can't be sure about that.

As part of the steps in trying to resolve this issue, I removed all files from the ~/.vshell/publickey/ directory and placed a new .pub file in that directory which contained only one ssh key that the client sent me this past Friday. The client tested access and it still didn't work.

Although I'm not an admin of the Linux server the software is installed on, I should be able to find out what the vshell version info is. Can you suggest a command for me to use or where to look for it?

- Dave
Reply With Quote