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Old 01-21-2014, 04:46 PM
rtb rtb is offline
VanDyke Technical Support
Join Date: Aug 2008
Posts: 4,306
Thanks for the information Cyril.

Can you post a screenshot of how the prompt should appear, and how SecureCRT displays it?
NOTICE: The requested troubleshooting data may include sensitive information (usernames, passwords, publicly-accessible host names or IP addresses, etc.).

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If there is sensitive information that must be conveyed in order to provide a complete picture of the scenario you're facing, please let us know and we will set up a secure upload mechanism that can be used.
Additionally, what emulation are you using in SecureCRT?

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