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Old 09-07-2012, 01:25 PM
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miked miked is offline
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Join Date: Feb 2004
Posts: 2,040
Hello,

I don't know yet what would cause that behavior, but would like to take a closer look at settings and what's happening.

Can you send the session's .ini file and a SecureCRT raw log to support@vandyke.com with subject Forum Thread 10662 Attn Mike?

The raw log, and the .ini file can contain sensitive information, so please do not post those to this forum thread. To create a raw log:
  1. Before connecting with the session, select "Raw Log Session" from SecureCRT's "File" menu.
  2. In the "Select Log File" dialog, choose a folder and filename in which you would like the log text to be stored and press the "Save" button. At this point, if you open the "File" menu, you will notice that the "Raw Log Session" menu item now has a check-mark next to it; this indicates that raw logging is activated.
  3. Now connect to the remote machine and perform the actions which cause the reported problem to occur.
  4. Once the problem occurs, disconnect the session and select "Raw Log Session" from the "File" menu to turn off the raw logging feature.
  5. Browse to the location of the raw log file and add the file as an attachment to your e-mail reply.
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Mike
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