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Old 07-16-2012, 08:04 AM
bgagnon bgagnon is offline
VanDyke Technical Support
 
Join Date: Oct 2008
Posts: 4,635
Hello g114112118s,

Is it possible SecureCRT was open when you attempted the upgrade?

The suggested course of action would be to make sure all instances of SecureCRT are closed and then attempt the upgrade again. If it still fails with no error, you might try removing SecureCRT via the Programs and Features control panel available in Windows 7 and then install the official version of SecureCRT again.
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--Brenda

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