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Old 08-15-2016, 09:20 AM
bgagnon bgagnon is offline
VanDyke Technical Support
 
Join Date: Oct 2008
Posts: 4,207
Hi vysh,

The information is likely being sent to SecureCRT that way by the remote.

However, having multiple CRs (carriage returns) would not necessarily cause "new lines". There is only one LF (line feed) being shown in your editor when hidden characters are enabled.

To get a true understanding of the data the remote is sending, you would want to capture a raw log probably.

To create a raw log:
  • Before connecting with the session, select Raw Log Session from SecureCRT's File menu.
  • In the Select Log File dialog, choose a folder and filename in which you would like the log text to be stored and press the Save button. At this point, if you open the File menu, you will notice that the Raw Log Session menu item now has a check-mark next to it; this indicates that raw logging is activated.
  • Now connect to the remote machine and perform the actions that cause the behavior.
  • Disconnect the session and select Raw Log Session from the File menu to turn off the raw logging feature.

If you want us to look at it, since a raw log can contain sensitive information, feel free to send it as an attachment via email to support@vandyke.com. Please reference "Attn Brenda - Forum Thread #12442" in the subject line.
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Thanks,
--Brenda

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