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Search: Posts Made By: berdmann
Forum: General 09-09-2019, 10:20 AM
Replies: 1
Views: 119
Posted By berdmann
Hi sheltomt, What Vandyke Software product...

Hi sheltomt,

What Vandyke Software product are you using? VShell? SecureFX?

Would it be possible for you to send a screenshot of the screen that you are stuck on?
Forum: SecureCRT on the Mac 09-04-2019, 02:46 PM
Replies: 10
Views: 253
Posted By berdmann
Hi parduemw, Can you please send an email...

Hi parduemw,

Can you please send an email to support@vandyke.com with Attn: Brittney, Forum Thread #13898 in the subject field?

I would like to gather some additional information from you so...
Forum: SecureCRT on the Mac 09-04-2019, 01:07 PM
Replies: 10
Views: 253
Posted By berdmann
Hi parduemw, Are you storing your...

Hi parduemw,

Are you storing your Configuration folder locally (on the SecureCRT machine )?

You can determine the path to your Configuration folder in Options -> Global Options ->...
Forum: SecureCRT on the Mac 09-04-2019, 10:58 AM
Replies: 10
Views: 253
Posted By berdmann
Hi parduemw, Thank you for downloading and...

Hi parduemw,

Thank you for downloading and testing with SecureCRT 8.5.4!

I would like to gather some additional information about the behavior.

When does the hang occur? Is it as soon as...
Forum: SecureCRT on the Mac 09-03-2019, 03:25 PM
Replies: 10
Views: 253
Posted By berdmann
Hi parduemw, Sounds great! I look forward...

Hi parduemw,

Sounds great! I look forward to hearing about your results with 8.5.4! If you do experience the same behavior, please let me know! :)
Forum: SecureCRT on the Mac 09-03-2019, 11:58 AM
Replies: 10
Views: 253
Posted By berdmann
Hi parduemw, Support for SecureCRT on Mojave...

Hi parduemw,

Support for SecureCRT on Mojave was not implemented until the release of SecureCRT 8.5.

Do you experience the same laggy behavior if you upgrade to 8.5.4?

For your convenience...
Forum: General 09-02-2019, 11:42 AM
Replies: 1
Views: 190
Posted By berdmann
Hi dverbern, I am happy to look into this...

Hi dverbern,

I am happy to look into this for you!

Can you please tell me what operating system you are running VShell on and what version of VShell you are running, so that I can make sure I...
Forum: General 09-01-2019, 02:16 PM
Replies: 28
Views: 47,545
Posted By berdmann
Hi faaramin, If you would like to test the...

Hi faaramin,

If you would like to test the latest pre-release version of SecureCRT 8.6.0 for Mac please send an email to support@vandyke.com with your request. :)
Forum: General 09-01-2019, 02:06 PM
Replies: 3
Views: 192
Posted By berdmann
Hi IngoThierack, Can you please provide the...

Hi IngoThierack,

Can you please provide the steps that you are taking to configure your session to use your NitroKey?

Please elaborate on what you meant when you said:
Forum: SecureCRT on the Mac 08-27-2019, 04:35 PM
Replies: 2
Views: 318
Posted By berdmann
Hi moonb0w, We have worked to improve the...

Hi moonb0w,

We have worked to improve the performance of keyword highlighting in our latest pre-release build of SecureCRT!

If you would like to test said pre-release version, please send an...
Forum: Secure Shell 08-27-2019, 11:50 AM
Replies: 3
Views: 1,269
Posted By berdmann
Hi Gregg, The error you are seeing is...

Hi Gregg,

The error you are seeing is coming to SecureCRT from the operating system's networking system. It's notifying SecureCRT that there was a problem with the connection.

Unfortunately,...
Forum: General 08-22-2019, 03:30 PM
Replies: 10
Views: 23,251
Posted By berdmann
Hi lanlord41074, I am glad to hear that you...

Hi lanlord41074,

I am glad to hear that you were able to get to the bottom of it!

Have a good one! :)
Forum: General 08-22-2019, 01:23 PM
Replies: 10
Views: 23,251
Posted By berdmann
Hi lanlord41074, All of your configuration...

Hi lanlord41074,

All of your configuration (ini) files live in your Config folder. The path to which can be determined by navigating to Options -> Global Options -> Configuration Paths in...
Forum: SecureCRT on the Mac 08-18-2019, 01:22 PM
Replies: 2
Views: 318
Posted By berdmann
Hi moonb0w, I have submitted a feature...

Hi moonb0w,

I have submitted a feature request on your behalf to implement this functionality in SecureCRT. Feature requests are typically prioritized based on a number of factors including, but...
Forum: General 08-14-2019, 12:23 PM
Replies: 1
Views: 873
Posted By berdmann
Hi felixr9691, It is possible to send a...

Hi felixr9691,

It is possible to send a backslash (\) using Logon Actions!

The backslash character can have a special meaning on remote systems, so you must escape the backslash with another...
Forum: SecureCRT on the Mac 08-05-2019, 05:10 PM
Replies: 2
Views: 529
Posted By berdmann
Hi mrjoli021, Did you install the SecureCRT...

Hi mrjoli021,

Did you install the SecureCRT + SecureFX bundle?

Do you see a SecureFX icon on the SecureCRT toolbar?

If so, you should be able to launch the SecureFX GUI by clicking the...
Forum: General 07-30-2019, 02:51 PM
Replies: 4
Views: 968
Posted By berdmann
Hi teggenberger, It is generally easier to...

Hi teggenberger,

It is generally easier to troubleshoot display issues via email, so that we can collect a screenshot and raw log if necessary.

Our customers whom have experienced display...
Forum: General 07-17-2019, 05:08 PM
Replies: 8
Views: 659
Posted By berdmann
mrjoli021, Great! I am glad to hear that...

mrjoli021,

Great! I am glad to hear that changing the emulation type to Xterm did the trick! Have a wonderful rest of your day!
Forum: General 07-17-2019, 05:00 PM
Replies: 8
Views: 659
Posted By berdmann
mrjoli021, Yes, please change the emulation...

mrjoli021,

Yes, please change the emulation type to Xterm and then disconnect and then reconnect your session.

What are your results?
Forum: General 07-17-2019, 03:19 PM
Replies: 8
Views: 659
Posted By berdmann
Hi mrjoli021, What terminal emulation type...

Hi mrjoli021,

What terminal emulation type do you have set for these sessions? (Options -> Session Options -> Terminal -> Emulation)

If the "Terminal" drop-down is not set to Xterm, please...
Forum: General 07-17-2019, 11:50 AM
Replies: 8
Views: 659
Posted By berdmann
mrjoli021, Also, what version of SecureCRT...

mrjoli021,

Also, what version of SecureCRT are you running on your MAC?
Forum: General 07-17-2019, 10:56 AM
Replies: 8
Views: 659
Posted By berdmann
Hi mrjoli021, I am sorry to hear that the...

Hi mrjoli021,

I am sorry to hear that the output of your commands are being truncated in the SecureCRT window!

Since the commands seem to execute without an issue we can assume that SecureCRT...
Forum: General 07-09-2019, 05:02 PM
Replies: 3
Views: 1,937
Posted By berdmann
Hi alexandersnyder, This is not a SecureCRT...

Hi alexandersnyder,

This is not a SecureCRT issue. As you mentioned, the issue is only occurs on your employer provided machine because they have put application monitoring software in place to...
Forum: File Transfer 07-01-2019, 05:23 PM
Replies: 6
Views: 745
Posted By berdmann
Hi ups_scs_team, I did receive the logs...

Hi ups_scs_team,

I did receive the logs that you sent the second time!

I have responded to your email.
Forum: File Transfer 07-01-2019, 10:42 AM
Replies: 6
Views: 745
Posted By berdmann
Hi ups_scs_team, Did you have a chance to...

Hi ups_scs_team,

Did you have a chance to send the logs to support@vandyke.com? I did not receive them.

In general, usernames/passwords that include "@" or ":" or other special characters as...
Showing results 1 to 25 of 222

 
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